Effective Date: May 12, 2026
1. Introduction
At Hocus Pocus Cleaning Services, we are dedicated to safeguarding the privacy of our clients. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, whether online, over the phone, or in person.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Your name, email address, phone number, and home/business address.
- Service Details: Information related to the specific cleaning services you request.
- Payment Information: Details required for payment processing, including billing information.
- Website Data: Information such as IP address, browser type, and interaction data collected via cookies.
3. How We Use Your Information
We use your information to:
- Schedule and deliver cleaning services.
- Communicate about your service needs.
- Process payments and issue invoices.
- Improve our service offerings and customer experience.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information. We may share it with:
- Service Providers: Third parties, such as payment processors and analytics providers, with strict data protection measures.
- Legal Compliance: Law enforcement or government agencies as required by law or in response to legal processes.
5. SMS Communications
When you contact Hocus Pocus Cleaning Services through Google Local Services Ads or any other inquiry channel, you may receive automated SMS messages from us related to your service request, including appointment confirmations, follow-ups, and service updates. By submitting your phone number through any of our inquiry channels, you acknowledge that SMS messages may be sent to the number provided. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. Your mobile phone number and SMS opt-in data will never be sold, shared, or disclosed to third parties or affiliates for marketing purposes.
6. Data Security
We use reasonable measures to secure your information against unauthorized access and disclosure. Although no system is completely secure, we are committed to using commercially acceptable practices to protect your personal data.
7. Your Rights and Choices
You have the right to:
- Access and review your information.
- Correct inaccuracies in your data.
- Request deletion of your information, subject to legal retention requirements.
- Opt-out of marketing communications by following provided unsubscribe options.
8. Cookies and Tracking
Our website may use cookies to enhance your experience. You can control cookie preferences through your browser settings, though some features may not function properly without cookies.
9. Third-Party Links
Our site may link to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
11. Contact Us
For any questions or concerns, please contact us at:
Hocus Pocus Cleaning Services
2844 Township Line Rd, Orefield, PA 18069